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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These replacement grates are made to match the footprint and mounting positions of many Brinkmann and Grill King models and part numbers listed below. Compare the physical dimensions on your original grates—17 5/8" x 9 5/16" per piece—to ensure compatibility before ordering.
Porcelain-coated cast iron combines the heat-holding and searing properties of cast iron with an easier-to-clean, rust-resistant enamel surface. It browns food effectively and maintains steady cooking temperatures, though the coating requires gentle handling to avoid chipping.
Installation is straightforward: lay the three replacement grids into the grill in the same arrangement as the originals and ensure they sit level and touch the support rails. Proper maintenance extends life—clean after each use, dry thoroughly, and lightly oil the grates before cooking to prevent sticking.
Cast iron grates are heavy and brittle; they can break if handled roughly in transit. Direct Store notes that if grates arrive damaged you should contact the seller for a resolution—photos of the damage and packaging will help speed any replacement or refund.
Q: Do these grates match original Brinkmann part numbers?
A: Yes—these grates cross-reference several Brinkmann part numbers; confirm your grate dimensions match 17 5/8" x 9 5/16" each.
Q: How do I clean and protect the porcelain coating?
A: Use a soft brush or cloth, avoid metal scrapers, dry thoroughly, and apply light oil before grilling to protect the enamel.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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