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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Direct Store Parts DS123 are two 17" stainless-steel emitter plates designed to replace the original TRU-Infrared emitter plates on compatible Char-Broil 2-burner performance grills, restoring even heat distribution and reliable infrared cooking performance.
These heavy‑duty stamped stainless-steel emitter plates (two pieces per kit) measure 16 15/16" x 8.5" each and are perforated to spread heat from the burner tube across the cooking area. They’re crafted as a direct-replacement option for many Char-Broil Performance TRU-Infrared 2-burner models so you can maintain consistent grilling temperatures without buying a new grill. The plates are non-stick-friendly and simple to clean, letting you keep your grill working like new and prolong its usable life.
Perforated stainless-steel emitter plates turn the burner’s flame into infrared heat and distribute it more evenly across the grill surface. That reduces localized hot spots and helps food cook with a steadier sear and more consistent internal temperature.
The DS123 kit is intended for Char-Broil Performance TRU-Infrared 2-burner grills that use the 17" emitter plates listed in the compatibility set. Before purchase, verify the original plate size and model numbers; these plates do not fit Char-Broil Signature or Commercial Series TRU-Infrared grills produced after 2015.
Installation is straightforward: remove old, damaged plates and seat the new emitter plates over the burner tubes in the same orientation. Cleaning is simple thanks to the smooth stainless surface—soak, wipe, or scrub gently to remove grease and debris without harsh abrasion.
The DS123 plates are made from stamped heavy-duty stainless steel with numerous perforations to optimize infrared heat generation. Their rigid construction resists warping from typical grilling temperatures, and the non-stick surface simplifies routine maintenance.
Who is this for? Grill owners who need a cost-effective replacement for worn or damaged TRU-Infrared emitter plates on Char-Broil Performance 2-burner grills will find the Direct Store Parts DS123 kit useful. It’s intended for do-it-yourself maintenance and for anyone who wants to restore more even heat distribution and longer grill life without replacing the entire unit. Always check fit and measurements against your original parts before purchasing; contact the seller if you need help confirming compatibility.
Q: Do these emitter plates fit my Char-Broil 2-burner grill?
A: They fit many Char-Broil Performance TRU-Infrared 2-burner models listed; confirm your original plate dimensions (16 15/16" x 8.5") before buying.
Q: How do I clean and maintain these stainless-steel plates?
A: Soak in hot, soapy water, scrub gently with a brush, rinse and dry thoroughly to prevent corrosion.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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