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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The DIIG 16' x 20' rectangular patio sun shade sail is a breathable, high-density polyethylene canopy that blocks up to 95% of UV rays and creates a cool, ventilated outdoor shelter in sand color.
Built for patios, pergolas, poolsides and backyard seating areas, this large rectangle sunshade combines durable UV-stabilized fabric with reinforced seams and stainless steel D-rings for reliable tensioning and long-lasting performance. The sand-toned shade cloth offers a neutral, modern look that complements most outdoor décors while reducing sun exposure for people and belongings beneath it. The permeable weave allows airflow and runoff, so rainwater won't pool and the covered space stays comfortable on warm days.
The DIIG shade sail uses high-density polyethylene (HDPE) fabric with UV-inhibitors engineered to filter most ultraviolet light. It significantly reduces direct sunlight and glare for a cooler shaded area without trapping heat underneath.
Edges are double-layered and reinforced with heavy stitching to resist fraying; each corner is fitted with a stainless steel D-ring for secure anchoring. Properly tensioned and attached to sturdy posts or hardware, the sail holds shape and minimizes sagging.
The woven, breathable fabric allows water to pass through rather than collecting on the surface, reducing stress from pooling after storms. While the material is water-permeable and wind-tolerant when mounted properly, it’s best to remove or lower the sail in extreme weather to protect fixtures and attachments.
The rectangle sail arrives as the fabric canopy with reinforced edges and corner D-rings; ropes or turnbuckle mounting hardware are not included. Installation is straightforward: attach each D-ring to pre-existing posts, beams, walls, or anchor points using suitable hardware and tension evenly to avoid sag.
Who is this for? The DIIG 16' x 20' rectangle sun shade is intended for homeowners, renters, and small business owners who want a durable, breathable canopy to create shade over patios, decks, pools, pergolas, play areas and outdoor dining spots. It’s a practical solution for anyone seeking a large, neutral-colored shade that reduces UV exposure while maintaining airflow. For maximum longevity, pair the sail with appropriate mounting hardware and remove or secure it in severe weather. If you need help choosing rigging accessories or have questions about installation, DIIG provides customer support within 12 hours.
Q: Does the DIIG shade sail block UV rays?
A: Yes — the HDPE fabric with UV stabilizers blocks up to 95% of UV rays depending on orientation and installation.
Q: Are mounting ropes and hardware included?
A: No — the sail includes reinforced corners and D-rings but ropes, turnbuckles, and anchors must be purchased separately.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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