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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This doormat pairs a classic printed greeting with a rugged natural coir surface that scrapes mud and debris from shoes while adding a friendly touch to porches and entryways. Sized at 17 by 29 inches, the mat fits most single-door thresholds and works best in covered outdoor spaces to preserve the fibers and printed design. The backing helps reduce slipping on hard surfaces, and the coir itself is naturally resistant to mildew when kept under shelter.
The coarse coir fibers are excellent at removing dirt, sand, and light moisture from shoes, reducing what gets tracked inside. Its construction is built for frequent foot traffic and pets, providing longevity when used in a protected area out of direct prolonged rain. Avoid constant exposure to standing water to prevent premature wear.
Maintenance is simple: shake, beat, or vacuum the mat regularly to remove trapped dirt. For stubborn debris, brush the coir fibers with a stiff broom and air out the mat occasionally to prevent odors. Do not machine wash; spot clean with a damp cloth if needed and allow to dry completely before returning to the doorway.
At 17 x 29 inches this mat fits standard single-door entrances and small stoops without blocking doors. The cheerful printed greeting and natural coir tone pair well with farmhouse, casual, and coastal styles, while DII’s range of designs makes seasonal swaps easy. The neutral fiber color lets the graphic stand out without overpowering surrounding decor.
The mat is crafted from natural coconut coir fibers, a renewable byproduct, and uses a phthalate-free PVC backing to help prevent slipping. Coir is a biodegradable fiber and generally resilient to scratching from paws, making it suitable for homes with pets when placed in covered areas. It’s not a chew toy—keep pets from biting or lifting the mat to extend useful life.
Who is this for? The DII Natural Coir Doormat "Hello" is ideal for homeowners and renters who want an affordable, no-fuss entry mat that captures dirt, adds welcoming curb appeal, and fits standard doorways. It suits anyone seeking a renewable-fiber solution for covered porches, apartment stoops, mudrooms, or patio entrances who prefers an easy-care mat with a friendly look.
Q: Can I use this coir mat outside in the rain?
A: Use in covered outdoor areas. Occasional moisture is okay, but prolonged exposure to standing water will shorten the mat's life.
Q: How do I clean the DII coir doormat?
A: Shake or beat the mat outdoors, vacuum or brush to remove trapped dirt, and spot-clean only. Air dry fully before reuse.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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