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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The DII Natural Coir Doormat (17 x 29 inches) is a durable, eco-friendly outdoor welcome mat made from natural coconut coir fibers with a phthalate-free PVC backing and a cheerful bird motif.
Bring practical dirt-scraping power and a touch of seasonal charm to your entryway with this DII coir doormat. Hand-trimmed coir fibers trap debris and mud while the PVC backing helps reduce slipping on covered porches, garages, and entry thresholds. This size (17x29) fits most standard doors and works well where compact, heavy-traffic protection is needed.
The tightly packed coconut coir fibers are naturally abrasive, so they scrape mud and grit from shoe soles before dirt reaches your floors. Coir dries quickly compared with cloth mats, reducing lingering dampness when kept in a sheltered spot.
Yes—the mat includes a phthalate-free PVC backing that helps stabilize it on flat, dry surfaces. For the longest life and best safety, place the mat on a clean, level surface away from continuous standing water or exposed elements.
Maintenance is simple: shake, beat, or vacuum the mat regularly to dislodge trapped dirt. If it becomes wet, allow it to air dry fully in a ventilated, covered area to avoid mold or fiber breakdown.
The 17 by 29-inch footprint fits most single exterior doors and works well where space is limited. The bird graphic adds a friendly, decorative accent without overwhelming small porches or entryways.
Who this is for: The DII Natural Coir Doormat is ideal for homeowners, renters, and cottage or cabin owners who need a compact, eco-based scrubbing mat with decorative appeal. Choose this mat if you want effective dirt control at a small threshold, prefer natural materials, and can keep the mat under a covered area to maximize lifespan. It’s also a smart pick for pet owners seeking a robust surface that resists quick wear from daily foot traffic.
Q: Can I leave the DII coir doormat outside in the rain?
A: No — keep it in a covered area. Continuous exposure to heavy rain shortens its lifespan and can cause mildew.
Q: How do I clean this coir welcome mat?
A: Shake or beat outdoors and vacuum to remove debris; brush lightly for spots. Avoid soaking with water.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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