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Free UK delivery on every order. Dispatched within 2–3 business days; typically delivered 6–9 business days after you order (allow a little longer for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you own an X-Large Big Green Egg and want neater cleanups plus better heat control, this ash basket slips into the lower chamber to keep ash contained and charcoal lumps intact. It raises the charcoal slightly, encouraging freer air movement for faster heat build-up, and simplifies ash removal after a long cook. Built from stainless steel, it resists warping and stands up to repeated heating cycles.
Elevating the charcoal bed with the basket increases airflow beneath the fuel, which helps coals reach higher temperatures more quickly. You’ll notice a more responsive fire and easier control during the initial heat-up phase.
The basket contains ash below the active coals so you can separate fine ash from larger fuel pieces. After cooking, lift out the basket to dump ash while leaving usable charcoal behind, cutting time and mess during maintenance.
The insert is sized to fit X-Large Big Green Egg bowls; its flared shape matches the egg’s interior profile so it sits securely. Before buying, measure your current lower bowl to confirm fit because sizes vary between models and brands.
Made from stainless steel, the basket resists rust and warping under high heat; occasional cleaning keeps it performing well. Remove ash after the grill cools and brush or rinse to clear fines; avoid harsh chemical cleaners to preserve the finish.
Who is this for: This ash basket is aimed at kamado grill owners who want cleaner ash management, faster and more consistent preheating, and an insert that preserves reusable charcoal. It’s a practical accessory for backyard cooks, weekend smokers, and anyone who prefers tidy maintenance and better airflow control in their X-Large Big Green Egg or similarly sized kamado grill.
Q: Will this fit my X-Large Big Green Egg?
A: Yes — it’s sized for X-Large Big Green Egg bowls, but verify your grill’s interior measurements before ordering.
Q: Can I remove ash without dumping usable charcoal?
A: Yes — the basket holds ash separately so you can lift it out and leave larger charcoal pieces behind.
Free UK delivery on every order — dispatched within 2–3 business days, typically arriving 6–9 business days after you order.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
