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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The DEENO Chasing Hydro 4 SE is a corded robotic pool cleaner that vacuums floors, climbs walls to the waterline, and offers four smart cleaning modes for thorough inground pool maintenance.
The Hydro 4 SE blends strong suction, precise filtration, and automated cleaning paths to reduce manual skimming and brushing. Designed for inground pools up to roughly 1,614 sq. ft. and 10 ft deep, this corded robot emphasizes continuous cleaning with a 40 ft buoyant cable, four selectable modes, and a roomy filter basket to trap both large debris and fine particles.
The cleaner uses a 150W dual centrifugal pump delivering up to 5,070 GPH suction plus dual soft silicone roller brushes to scrub surfaces. An ultra-clean mode intensifies both suction and scrubbing for stubborn buildup, while the intelligent S-path ensures systematic coverage across the pool floor and walls.
The Hydro 4 SE collects large and fine debris in a removable 4.1L filter basket with 180 μm pores, capturing leaves, hair, and small particles. Easy-to-remove filtering makes emptying and rinsing quick, so the robot is ready for its next cycle without fuss.
The Hydro 4 SE supports on-body controls and selection via the Poolmate Bot app over Bluetooth, providing convenient mode changes from poolside. Note that Bluetooth can disconnect underwater and the device does not support cloud services or remote scheduling; Ultra-clean mode is enabled only through the app.
Built for inground pools up to about 1,614 sq. ft. and 10 ft deep, the Hydro 4 SE climbs walls to the waterline and adapts to common pool finishes. Its brush type and suction balance make it appropriate for vinyl, plaster, pebble, and tiled pool surfaces when used as directed.
Who is this for: The DEENO Chasing Hydro 4 SE fits homeowners and pool caretakers who want automated, powerful corded cleaning for medium to large inground pools. Choose this model if you favor strong suction, a large filter basket, wall-climbing performance, and app-based control without relying on cloud services. It's aimed at users seeking a hands-off routine to keep pool surfaces and waterline tidy through the swimming season.
Q: Does the Hydro 4 SE work on walls?
A: Yes. It climbs pool walls to the waterline using traction from dual rollers and its suction balance for complete surface coverage.
Q: How often do I need to empty the filter basket?
A: Frequency depends on debris load, but the 4.1L basket typically needs emptying after several cleaning cycles or sooner during heavy leaf fall.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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