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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This CUSTOMTREND 15FT aluminum feather flag pole kit lets you fly 12FT swooper banners securely with a stainless steel ground spike and portable carry bag.
Designed for businesses, event planners, and marketers who need a reliable, visible display, this kit includes anodized aluminum pole sections engineered to reach 15 feet, a heavy-duty stainless steel spike for anchoring in soil or soft ground, and a compact storage bag for transport. The pole is compatible with 12-foot feather flags and assembles quickly using push-button splices so you can set up or take down displays in minutes.
Assembly is fast and tool-free: the sections snap together with push-button connectors so a single person can erect the flag in moments. The included carrying bag keeps parts organized and protects the pole between uses.
Constructed from 1.2mm anodized aluminum alloy, the pole resists corrosion and maintains straightness under typical outdoor conditions. The stainless steel ground spike adds a stable anchor point that reduces wobble at the base, making the setup more durable for repeated events.
The kit is optimized for 12-foot feather or swooper flags and raises them up to an overall visual height near 15 feet, improving visibility from roadsides and crowded events. It works best on grassy strips, soft soil near storefronts, event lawns, and other locations where the spike can be driven in firmly.
The kit arrives with multi-piece aluminum poles, a stainless steel ground spike, and a zippered carrying bag to hold everything together. The bag reduces lost parts and speeds movement between venues, while the segmented pole packs down small for vehicle transport or storage between campaigns.
Who is this for? Retailers, real estate agents, event promoters, franchise owners, and trade show teams who need a portable, visible flag solution will benefit from the CUSTOMTREND feather flag pole kit. It’s built for frequent setup and breakdown, offers high visibility for roadside or event advertising, and stores compactly between uses. Note: flags are sold separately; pick a 12-foot feather banner that matches your branding to complete the display.
Q: Is the flag included with this pole kit?
A: No, this kit includes the pole, stainless steel spike, and carry bag only; flags are sold separately.
Q: Can I use the spike on concrete or asphalt?
A: The spike is meant for soil or soft ground; use a compatible base adapter for hard surfaces.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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