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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This CQ Garden kit bundles the key components you need to mount, fly and secure flags on residential flagpoles up to about 25 ft. Each piece is chosen for outdoor durability: a cast aluminum truck with an integrated nylon pulley keeps the rope moving smoothly, the electroplated ball topper resists corrosion while adding a finished look, and the premium 5/16" halyard rope provides abrasion resistance for everyday use. Heavy-duty metal snaps and a mounting cleat complete the set so you can hang one or two flags and keep lines managed during wind and weather.
The cast aluminum truck is shaped to fit poles with a 2" to 2.6" outside diameter and includes a molded nylon pulley for low-friction movement. Its corrosion-resistant finish reduces the need for frequent replacement and keeps performance consistent through wet conditions.
Yes. The 5/16" x 50ft nylon halyard is robust enough for dual flag configurations on most residential poles up to 25 ft, and the included metal snaps allow secure attachment of two flags or one large flag with reinforced grommets.
The ball topper is electroplated to resist oxidation and maintain a polished appearance over time; snaps are heavy-duty metal with rust-resistant plating to reduce corrosion where they contact rope and grommets. These finishes extend service life without frequent maintenance.
The included metal cleat lets you neatly wrap and lock the halyard so the flag stays set at the desired height and the rope is protected from chafing. Proper cleating also helps reduce wind-noise and accidental lowering.
Who this kit is for: homeowners, civic groups and small businesses who want an all-in-one, weather-ready flagpole solution for poles with a 2"–2.6" outside diameter. It’s suitable for first-time flagpole installers and experienced users who need a durable replacement truck and accessories without sourcing parts separately. If you want a neat, long-lasting setup that handles daily use and occasional storms, this CQ Garden kit provides the core hardware to fly one or two flags reliably and with a finished look.
Q: Will this kit fit my 2.4" flagpole?
A: Yes. The cast aluminum truck fits poles with a 2" to 2.6" outside diameter, including 2.4" poles.
Q: Can I fly two flags with the included hardware?
A: Yes. The kit includes four metal snaps and a 50ft halyard suitable for flying two standard grommet flags.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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