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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Cover Valet Cover Caddy is an undermount, gas-spring assisted hot tub cover lifter that lets one person remove and store a spa cover smoothly without attaching to the spa cabinet.
Designed to retrofit virtually any spa, the Cover Valet Cover Caddy installs in minutes and uses a cabinet-mounted undermount system so you don't have to drill into the spa shell or cabinet. Its gas spring assistance reduces lifting effort, while included XL spacers accommodate thicker tapered covers. Backed by a five-year manufacturer warranty, this lifter aims to simplify daily use and protect your cover from premature wear.
The Cover Caddy uses a gas spring mechanism to counterbalance the cover’s weight, allowing one person to lift and slide the cover with minimal effort. The undermount cabinet design routes the lifter beneath the cabinet lip for tidy storage and consistent leverage.
The Cover Valet is built to work with most spas because it mounts to the cabinet underside rather than the shell. It ships with XL spacers to fit common cover tapers, and installation adjustments accommodate a range of cabinet heights and offsets.
Most customers complete installation within minutes using basic hand tools. The system includes mounting hardware and clear instructions; the undermount approach reduces the number of alignment steps compared with some other lifters.
Cover Valet designs the Cover Caddy for outdoor use with corrosion-resistant components and robust gas spring hardware. The manufacturer stands behind the product with a five-year warranty that covers defects in materials and workmanship.
Who is this for: The Cover Valet Cover Caddy is ideal for homeowners who want an easy, low-profile solution to lift and store their hot tub cover without modifying the spa shell. It suits retrofit projects, owners of deeper-tapered covers, and anyone seeking a reliable gas-assisted lifter that installs quickly and reduces daily lifting effort.
Q: Does the Cover Caddy attach to the spa shell?
A: No. The Cover Caddy uses an undermount cabinet design and mounts to the cabinet underside, not the spa shell.
Q: Can it handle thick tapered covers?
A: Yes. XL spacers are included to accommodate covers with 6"–4" tapers for a proper fit.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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