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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Cover Geny’s heavy-duty 600D patio umbrella cover protects 9–13ft cantilever (offset) umbrellas from sun, rain, snow and debris while making on/off placement simple without a ladder.
This cover is engineered for oversized cantilever and offset parasols, combining a durable raw-yarn polyester shell, built-in lift sleeve and pocket for the included extended pole, and adjustable closures so your outdoor umbrella stays cleaner and lasts longer. The neutral, fade-resistant fabric works across many popular brands and sizes, and the design emphasizes wind resistance and easy storage when the season ends.
The Cover Geny model is shaped and sized to drape over most 9–13ft diameter offset umbrellas, providing near-complete coverage of canopy and ribs. The tapered design accommodates common canopy profiles and the internal sleeve guides the extendable pole for straightforward placement.
Cover Geny includes a 5ft foldable extension pole that slides into the built-in sleeve so you can lift the cover over the umbrella from the ground. Once the cover is seated, the pole stores in the external pocket so it’s always handy and out of the way.
This cover uses 600D raw-yarn polyester for increased tear resistance and fade endurance compared with standard dyed fabrics. Windproof features—an adjustable center strap and a dual-toggle elastic hem cord—help keep the cover secure during gusts and storms.
Cleaning is low-effort: wipe with a damp cloth or rinse gently with a hose and allow to air dry. The cover packs into the included storage bag to keep your garage or shed tidy and protect the fabric from abrasion during storage.
Who is this for: Patio owners with large cantilever or offset umbrellas who want a durable, easy-to-use cover that resists fading and wind. It’s ideal for homeowners and rental-property managers seeking a universal solution that fits many popular parasol brands, simplifies on/off placement without ladders, and stores neatly between seasons.
Q: Does this cover fit all 9–13ft cantilever umbrellas?
A: Yes, it’s designed to work with most 9–13ft diameter cantilever/offset umbrellas and fits many popular brands for near-complete coverage.
Q: Can I install the cover without a ladder?
A: Yes—use the included 5ft foldable pole and the inner sleeve to lift and place the cover from the ground.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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