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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The COPDUZI 12" Brushless Telescopic Chainsaw is a 2‑in‑1 cordless pruning tool with an extendable pole, brushless motor, automatic lubrication, and two 4.0Ah batteries for longer runtimes and safer high-reach cutting.
Designed for homeowners, gardeners, and small‑scale arborists, this cordless chainsaw combines a compact 12" guide bar with a telescoping shaft to reach higher branches without ladders. Its brushless motor increases runtime and durability, while the included dual batteries and charger let you work longer between charges. Tool‑free chain tension and an automatic oiling system simplify maintenance so you can focus on cutting rather than upkeep.
The telescopic pole extends to roughly 3.34 feet, converting the saw from a handheld bar into a pole saw for pruning mid‑height limbs. The 12" bar and a high chain speed let it tackle branches and small logs commonly found in yards and orchards.
Brushless motors run more efficiently than brushed designs, so they give greater cutting power, lower heat, and longer battery life under the same load. Expect quieter operation, reduced internal wear, and improved performance when working through repetitive pruning jobs.
Maintenance features include an automatic oil pump to keep the bar and chain lubricated and a tool‑free tensioner for quick chain adjustments in the field. Safety is covered by a multi‑layer system: a dual‑button start, hand guard, low‑kickback design, and non‑slip grips to reduce accidental starts and improve control.
This package ships with two 21V 4.0Ah batteries and a charger, allowing continuous work by swapping batteries as one charges. COPDUZI backs the unit with a 24‑month manufacturer warranty and customer support for assembly, troubleshooting, and replacement concerns.
Who is this for: The COPDUZI 12" Brushless Telescopic Chainsaw fits homeowners, gardeners, and small‑scale landscapers who need a versatile, lighter‑weight cordless solution for trimming, pruning, and occasional woodcutting without the hassle of fuel or heavy equipment. It’s ideal if you want reach without ladders, simpler maintenance, and the convenience of swappable batteries for longer yard sessions.
Q: How long do the batteries last on a single charge?
A: Run time varies by workload, but the included 4.0Ah batteries typically provide extended use; swapping batteries doubles practical runtime.
Q: Is chain oil included with the chainsaw?
A: No, chain oil is not included. Add bar and chain lubricant before operation for automatic oiling to work properly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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