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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ColourTree 14' x 14' Grey Sun Shade Sail is a heavy-duty, breathable HDPE canopy that blocks up to 95% of UV while allowing water and air to pass through for long-lasting outdoor sun protection.
Built from 190 GSM 100% virgin HDPE with UV-stabilized compound, this square 14' x 14' sun sail is designed for patios, pools, carports, balconies and other outdoor living spaces. The fabric resists fading and tearing after extended sun exposure, and reinforced edges with stainless steel D-rings allow secure installation to existing posts, trees or walls. ColourTree also offers custom sizing and a three-year product support service for added peace of mind.
The woven HDPE fabric is engineered to block up to 95% of harmful ultraviolet rays while still remaining breathable. That means lower surface temperatures under the canopy without trapping hot air, making shaded areas more comfortable during sunny days.
This sail uses 100% virgin HDPE rather than recycled blends, and the polymer has been UV-stabilized and laboratory-tested for prolonged outdoor performance. Heavy double-layered seams, extra stitching at corners and stainless steel D-rings strengthen attachment points and reduce fraying or deforming over time.
Installation requires separate mounting hardware and cable ropes; each D-ring needs one cable connection. For best results use high-quality shade sail hardware (recommended ColourTree kits) and avoid nylon rope. Maintenance is minimal — the breathable fabric sheds water and dirt, so regular inspections and occasional rinsing are usually sufficient.
Yes — ColourTree offers customized sizing and a three-year product support service to assist with fit and performance questions. If you need a different shape or size for an irregular area, the team can advise on measurements and recommend mounting options.
Who is this for: the ColourTree 14' x 14' Grey Sun Shade Sail is aimed at homeowners and renters who want durable, breathable sun protection for outdoor living areas — from patios and pool decks to carports and balconies. It suits anyone seeking a low-maintenance canopy that balances strong UV defense with airflow, plus people who prefer vendor support and custom sizing options for a neat, long-lasting installation.
Q: Does this sail block rain as well as sun?
A: The fabric is water-permeable so it reduces sun and heat but allows rainwater to pass through, preventing pooling.
Q: What hardware do I need to mount it?
A: You need shade sail hardware kits and cable ropes for each D-ring; ColourTree recommends marine-grade cable, not nylon rope.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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