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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ColourTree 12' x 16' beige sun shade sail is a heavy-duty, UPF50-rated HDPE canopy that blocks up to 95% of UV, lets air and water pass through, and features reinforced seams and stainless D-rings for secure outdoor shading.
This rectangular shade sail is built for patios, poolsides, carports and backyard seating areas where long-lasting UV protection and airflow matter. Constructed from 190 GSM 100% virgin HDPE that passed extended UV testing, the fabric resists fading and tearing better than recycled alternatives. The breathable weave prevents water pooling while reducing ambient temperature beneath the canopy, and the reinforced corners make it compatible with standard shade hardware (sold separately).
The ColourTree sail has a high UPF rating and a tight woven structure designed to filter most direct sunlight while allowing ventilation. Expect a noticeable drop in surface temperature and a dramatic reduction in harmful UV exposure where the sail is installed.
The sail uses virgin HDPE at 190 GSM, specially UV-stabilized and lab-tested to extend lifespan versus recycled materials. The fabric tolerates sun and rain without trapping water, and reinforced sewing and hardware-ready corners increase overall toughness.
Each corner comes fitted with a stainless steel D-ring and extra heavy stitching to anchor the sail reliably. Installation requires shade hardware and cables (sold separately); using recommended metal cables rather than nylon rope improves safety and lifespan.
ColourTree offers custom sizing to fit nonstandard spaces and provides a three-year product support window. If you’re unsure about measuring or choosing attachment hardware, the support team can advise on best practices and recommended accessories.
Who is this for: The ColourTree 12' x 16' shade sail suits homeowners and renters wanting reliable, breathable shade for patios, pools, play areas, and carports. It’s ideal for anyone who prefers a durable, low-maintenance canopy that withstands sun exposure, drains rain naturally, and mounts securely with common shade sail hardware. Choose this sail if you want a long-lasting, high-coverage outdoor shade solution with available custom sizing and manufacturer support.
Q: Does this sail block UV rays?
A: Yes. The ColourTree sail provides UPF50-level protection and blocks up to 95% of UV radiation.
Q: Do I get mounting hardware with the sail?
A: No. Mounting hardware and cables are sold separately; ColourTree recommends using metal cables, not nylon rope.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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