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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Built from a dense 220 GSM polyester with a protective PU coating, this triangular sun shade balances sun protection and rain resistance for everyday outdoor comfort. The sail's concave edge design is engineered to keep fabric tensioned and reduce center sagging, while stainless steel corner D-rings and reinforced seams make installation with standard tension hardware straightforward for DIYers or contractors. ColourTree also offers custom sizing and a three-year limited warranty for added confidence.
The fabric provides approximately 95% UV blockage and is treated with a thick waterproof coating to keep rain out. It’s intended to reduce sun exposure and divert light rain, though heavy storms and sustained wet weather should be avoided for longevity.
Proper tensioning and a sloped mount are essential: always install the sail with a 20–40° tilt so water runs off instead of gathering in the center. The concave edge reduces center droop when the sail is correctly tensioned, but it also means the actual shaded area will be slightly smaller than corner-to-corner measurements suggest.
The sail includes premium 316 stainless steel D-rings at each corner and double-reinforced stitching to improve pulling strength. Routine checks of attachment points, gentle cleaning, and removing heavy loads of snow or prolonged moisture will extend the life of the fabric and seams.
Who this is for: ColourTree’s triangular 12' shade sail suits homeowners and renters who want to upgrade a small patio, deck, pergola, or carport with a refined, durable sun shelter. It’s ideal for DIY installers and small property owners seeking a low-profile, weather-resistant canopy that combines strong sun protection, water resistance, and an upscale "quiet luxury" look without custom construction.
Key specifications and reminders: 12' x 12' x 12' triangular shape; 220 GSM polyester with PU coating; ~95% UV blockage; concave edges reduce center sagging but reduce theoretical shaded footprint; recommended 20–40° tilt for drainage; stainless steel D-rings and double-reinforced seams; three-year limited warranty; avoid use in high-wind conditions.
If you need a specific fit, ColourTree offers custom sizes to match unique patios or pergolas—contact the seller with your measurements before ordering to ensure optimal tension and coverage.
Q: Is this shade sail waterproof?
A: The sail has a PU-coated 220 GSM fabric that resists rain and sheds light to moderate water, but it’s not intended for prolonged heavy downpours.
Q: Can I mount the sail myself?
A: Yes—DIY installation is common using turnbuckles and pad eyes; install with a 20–40° tilt and secure anchoring for best results.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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