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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The COICOTTC 250 Watt Pond De-Icer is a submersible, thermostat-controlled aluminum heater designed to keep small outdoor water containers ice-free in cold weather.
This compact, cast-aluminum de-icer fits into bird baths, small stock tanks, chicken waterers and similar containers up to about 25 gallons to help maintain liquid water when temperatures drop. It uses an internal thermostat to engage heating below roughly 35°F and to stop heating near 77°F, conserving energy and reducing runtime. Built to resist rust and electrical leakage, the unit is intended for animal-safe use when correctly installed and fully submerged.
The built-in temperature control activates the heater only when water gets cold enough to risk freezing, then shuts off as temperatures rise. That targeted cycling reduces continuous power draw compared with non-thermostat models and helps prevent overheating.
The heater is made from cast aluminum with insulating properties intended to limit electrical conduction, and it requires full immersion to operate as designed. The rounded design and anti-rust coating reduce sharp edges and corrosion that could harm animals or degrade performance.
Position the de-icer so it sits fully submerged in the water and avoid mounting it where it can rest on brittle plastic that might warp. The long, 9.8-foot cold-resistant power cord offers placement flexibility and limits the need for extension cords in most setups.
The de-icer has a protective anti-rust coating applied to the aluminum housing to fight scale and corrosion from repeated wet/dry cycles. While designed for cold-weather use, correct placement, submersion, and winter storage will extend service life.
Who is this for: The COICOTTC 250W de-icer suits backyard bird enthusiasts, small-scale poultry keepers, and owners of compact livestock tanks who need a simple, reliable way to keep water accessible through cold snaps. It’s a practical choice when you want a thermostat-driven, submersible solution with a long cord and a durable finish. For best performance, select an appropriately sized de-icer for your container volume and always follow the immersion and installation guidance to ensure safety and longevity.
Q: What size container is this de-icer suitable for?
A: Use it for containers up to about 25 gallons, such as bird baths, small stock tanks, and chicken waterers.
Q: Do I need to fully submerge the heater before powering it on?
A: Yes — the entire heater ring and handle must be immersed to prevent dry operation and protect the unit.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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