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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The CIPU 12-inch sand pool filter tank system is a compact, durable above-ground pool filter with a 4-way multiport valve designed for simple installation and reliable seasonal water filtration.
This all-in-one replacement filter is built to pair with most standard pool pumps and offers straightforward controls and maintenance. Constructed from heavy-duty materials, it supports sand or filter ball media and comes with universal hose adapters so you can swap it into existing setups quickly. The included 4-way valve simplifies daily operation, while routine backwashing and occasional media replacement keep water clear and equipment long-lived.
Installation is intended to be user-friendly for common above-ground pool configurations. The package includes three hose adapters that fit 1-1/4" and 1-1/2" hoses, allowing you to connect to most pump outlets without extra fittings. Position the tank on a level, solid surface, attach the valve and hoses, add the recommended amount of sand or filter balls, and prime the pump following the manufacturer’s instructions.
The integrated multiport valve gives four practical positions that control filtration flow and maintenance tasks. Use FILTRATION for normal circulation, BACKWASH to flush trapped debris out of the media, RINSE after backwashing to clear the line, and WINTER when shutting down the system for cold months. Switching positions is a simple manual operation — always stop the pump before changing the valve setting.
Regular, simple care preserves filtration efficiency and extends component life. Backwash the filter weekly or whenever the pressure gauge indicates an increase, replace sand or filter balls as recommended, and inspect fittings and hoses monthly for leaks. A basic maintenance rhythm keeps pool water clear and reduces the need for repairs.
The CIPU 12" sand filter includes a 12-month limited warranty from the date of purchase. The warranty covers defects in materials and workmanship under normal residential use. Keep your purchase receipt and follow recommended maintenance steps to ensure warranty eligibility.
Who is this for: This compact CIPU filter is ideal for above-ground pool owners seeking a robust, easy-to-install replacement or upgrade. It suits households using standard 1-1/4" or 1-1/2" pump connections, DIYers who prefer straightforward maintenance, and swimmers who want dependable seasonal filtration without a large footprint. If you need a reliable, budget-friendly filtration unit with clear maintenance steps and a simple multiport valve, this model is a practical choice.
Q: Can I use filter balls instead of sand in this CIPU 12" filter?
A: Yes. The tank supports both sand and filter balls; follow volume guidance when filling for proper performance.
Q: How often should I backwash the CIPU sand filter?
A: Backwash weekly or whenever system pressure rises above normal; rinse after backwashing to clear lines.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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