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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The porcelain coating creates a smoother, less porous surface that reduces food sticking and lowers cleaning time after cooking. Its even wire construction provides stable support for pots, pans, and larger cuts of meat while allowing grease to drip away.
This grate is made to a 21" outside diameter and a universal design intended for many round grills. It also accommodates bowls or fireboxes with typical depths by adjusting to the specified inner depth range.
Routine cleaning is straightforward: while still warm, scrape off residue with a grill brush or scraper, then wipe with a damp cloth. For tougher buildup, soak the grate in warm, soapy water and use a nonabrasive pad to protect the porcelain finish.
Installation is designed to be simple: lift the old grate out and set the replacement into the cooking bowl so it rests evenly on the ledges. Check fit and clearance for burners or heat shields and ensure the grate sits flat to avoid wobbling or uneven cooking.
Q: Does this grate fit all 21" grills?
A: It fits most 21" diameter bowls but confirm your grill bowl depth and support ledge positions match the listed dimensions.
Q: Can I clean the porcelain coating with a metal brush?
A: Use a soft or medium grill brush; avoid aggressive wire tools that can chip the porcelain finish.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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