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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Bug Ball Deluxe Complete Kit is a ready-to-use set of three heavy-duty, weather-resistant inflatable ball traps plus sticky Catch EM' coating and ropes to capture biting and nuisance flies outdoors.
This all-in-one kit combines three PVC ball traps, hanging rope, and an odorless spray-on sticky attractant so you can set up a localized fly barrier without pesticides or electricity. Designed for outdoor use—yards, gardens, stables, orchards and pool areas—the Bug Ball system works by providing a bright, sunlit target coated with Catch EM' that captures greenheads, black flies, yellow flies and other biting insects.
The Bug Ball is an inflated, brightly colored PVC sphere that you spray with the included Catch EM' sticky coating. Sunlight warms the ball, drawing flies to the target where they stick to the odorless coating and can’t escape, reducing local fly activity over time.
For optimal coverage, hang each Bug Ball about 4–5 feet above ground where sun meets shade—near animal entry points, seating areas, or vegetation edges. Two to three balls typically protect an acre, so position them evenly to intercept flies before they reach people, animals, or high-use areas.
A single Bug Ball lasts through the season with periodic maintenance: reapply the sticky Catch EM' as it weathers and monitor trapped insects. The PVC construction resists sun and rain, and the kit includes replacement ropes so you can relocate traps easily as needed.
Who is this kit best for? Bug Ball Deluxe is made for homeowners, gardeners, small-scale farmers, stable managers and anyone who wants a non-chemical, low-maintenance way to reduce biting and nuisance flies in a localized outdoor area. It’s particularly useful where electricity or chemical sprays are not desired—around children, pets and food-preparation spaces—offering a visual, mechanical trapping solution that’s simple to install and reposition as seasons change.
Q: How many balls do I need per acre?
A: Use two to three Bug Balls per acre for effective coverage of biting flies and nuisance insects.
Q: Is Catch EM' safe around kids and pets?
A: Yes. Catch EM' is an odorless, non-pesticide sticky coating designed to be safe around children and pets when used as directed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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