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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Bug Ball Deer Fly Ball Starter Kit is a three-pack set of heavy-duty inflatable sticky traps designed to attract and eliminate deer flies, horse flies, stable flies and other biting insects without pesticides.
This starter kit combines durable PVC deer fly balls with an included odorless sticky coating (Catch EM’) and inflation needles so you can set up a pesticide-free trapping system quickly. The balls are engineered to mimic visual cues that attract biting flies; once flies land they become stuck to the coating, reducing local populations where you hang them. The kit is sized and formulated to treat outdoor areas like yards, stables and orchards, and the balls are built to withstand typical weather conditions.
Setting up is straightforward: inflate each PVC ball, brush on the provided Catch EM’ sticky coating, and hang the ball where biting flies are active. Placement, height and sun exposure affect performance, so follow a few simple placement guidelines for optimal results.
The Bug Ball system is aimed at biting and nuisance flies that rely on visual cues and surface landings. While it excels at deer flies, it also captures many other flying insects commonly found near people, animals and moist outdoor environments.
Bug Ball traps are made from heavy-duty, weather-resistant PVC and are paired with an odorless, non-pesticide sticky coating — designed to be safe for family and farm environments when used as directed. Because no electricity or chemical sprays are required, the traps offer a lower-exposure option for outdoor biting insect reduction.
The starter kit includes three balls and is intended to cover small multi-zone outdoor areas; plan placement according to activity and acreage. Each acre typically requires two to three balls to achieve good local control, so match quantity to space and insect pressure.
Who is this for: The Bug Ball Deer Fly Ball Starter Kit fits homeowners, gardeners, small-scale farmers, equestrian facilities and cabin owners who want a low-chemical, low-maintenance way to reduce biting flies around people and animals. It's useful for anyone needing a weather-resistant, easily installed trapping option for yards, stables, greenhouses, orchards and other outdoor spaces where flies are a persistent nuisance.
Q: How often should I reapply the sticky coating?
A: Reapply Catch EM’ every 2–3 weeks or sooner after heavy fly accumulation or rain exposure.
Q: Can I use these balls indoors or near food areas?
A: They’re intended for outdoor use; avoid hanging near food prep areas and keep out of reach of children and pets.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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