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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Bug Ball Deer Fly Ball Replacement Kit supplies two inflatable, weather-resistant traps that attract and capture deer flies, horse flies, stable flies and other biting insects when coated with Catch EM' sticky formula.
This two-pack of replacement Deer Fly Balls from Bug Ball gives you an easy, low-maintenance option to reduce flying, biting insects across outdoor spaces. Each ball is made from heavy-duty PVC and includes an inflation needle so you can set it up and get back to your day. The traps rely on visually attracting insects to a sun-exposed shiny surface, where an applied sticky coating holds the pests—no electricity or pesticides required when you use Catch EM' (sold separately).
The balls draw insects visually—flies are attracted to bright, moving round objects placed near contrasting shade areas. Once a thin layer of Catch EM' sticky coating is applied, flies land and get trapped on the surface instead of biting people or animals nearby.
Each kit contains two inflatable Deer Fly Balls and two inflation needles—everything needed to inflate and hang the traps. Inflate to firm shape, brush on the sticky coating, and suspend the ball in a sunny spot next to shade for best visibility to flies.
Coverage depends on the infestation level, but plan on 2–3 balls per acre for general outdoor areas to noticeably reduce fly activity. These traps are versatile for residences, farms, and recreational spaces where flies bother people or animals.
Who is this for? The Bug Ball Deer Fly Ball Replacement Kit is aimed at homeowners, farmers, equestrians and outdoor venue managers who want an easy, low-impact way to reduce biting flies. It’s especially useful where chemical sprays or electrical devices aren’t suitable—near children, pets, feed areas, or companion animals. Keep in mind the sticky coating (Catch EM') is sold separately; use it according to package directions and replace the coating regularly for best results.
Q: Do these balls come pre-coated with Catch EM'?
A: No, the replacement balls are uncoated; Catch EM' sticky coating is sold separately and should be applied before hanging.
Q: How often should I reapply the sticky coating?
A: Reapply Catch EM' about every 2–3 weeks, or sooner if rain or heavy debris reduces adhesion.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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