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Free UK delivery on every order. Dispatched within 2–3 business days; typically delivered 6–9 business days after you order (allow a little longer for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Bug Ball Starter Kit is a pair of weather-resistant inflatable sticky traps that capture biting flies and other nuisance insects using the included odorless Catch EM' coating.
Keep outdoor spaces more comfortable without pesticides or electricity. This kit contains two heavy-duty black PVC Bug Balls, an 8 oz brush-on can of Catch EM' sticky formula, and two inflation needles. Designed to hang 4–5 feet off the ground in sunny spots near shade, the Bug Ball targets horse flies, deer flies, yellow flies, greenheads and similar biting insects by luring and trapping them on a sticky, weatherproof surface.
Setup is straightforward and ready in minutes using the parts included. Inflate each ball to about 18 inches, hang it in a sunny location 4–5 feet high, and apply the Catch EM' coating evenly across the surface.
Use the Bug Ball wherever biting flies congregate: near animal housing, water, or shaded vegetation. They perform well in yards, stables, orchards, greenhouses, pool areas and cabins when positioned in typical fly flight paths.
Catch EM' is an odorless, sticky coating formulated to trap insects without pesticides or electricity. Applied directly to the Bug Ball, it immobilizes flies on contact and is labeled safe for use around children and pets when used as directed.
The balls are constructed from heavy-duty black PVC that withstands outdoor conditions and repeated use. Periodically reapply Catch EM' as the sticky coating collects insects or weathers, and inspect the inflation valve and hanging loop for secure placement.
Who is this for: The Bug Ball Starter Kit is suited to homeowners, ranchers, orchard managers, greenhouse operators, and anyone who needs an economical, low-tech way to reduce biting fly activity. It’s especially useful for people seeking a pesticide-free option to protect outdoor living areas, animal shelters, and work spaces where persistent biting insects are a problem.
Q: How many Bug Balls do I need per acre?
A: Use 2–3 Bug Balls per acre for effective general coverage; adjust for heavier infestations.
Q: Is Catch EM' safe around pets and kids?
A: Yes. Catch EM' is odorless, pesticide-free, and labeled safe for use around children and pets when used as directed.
Free UK delivery on every order — dispatched within 2–3 business days, typically arriving 6–9 business days after you order.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
