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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Bug Ball Starter Complete Kit is a three-pack of inflatable PVC ball traps that, when coated with the included Catch EM' sticky formula and hung outdoors, capture biting flies and other flying pests without pesticides or electricity.
Designed for yards, patios, stables, orchards and other outdoor spaces, this Starter Complete Kit from Bug Ball combines weather-resistant inflatable traps, a rope hanging kit and an odorless brush-on sticky coating to reduce populations of black flies, greenhead flies, yellow flies and similar pests. The kit aims to be simple to set up, low-maintenance, and safe to use around people and pets compared with chemical sprays or powered devices.
The trap uses a smooth, inflatable PVC sphere that attracts flying insects; once coated with the Catch EM' sticky formula the ball captures insects on contact. The kit bundles three traps, three rope hangers, and one brush-on bottle of sticky coating so you can get started right away.
Coverage depends on insect pressure, but generally two to three Bug Balls cover one acre effectively for biting flies. Place traps where insects travel between sunny and shady spots and near known activity centers like animal pens, pool areas, or vegetable gardens.
Catch EM' is an odorless, non-electrical sticky coating meant to immobilize insects on contact; it contains no pesticides and is framed for use around children and pets when applied as directed. For continued performance, reapply the coating every two to three weeks or sooner in heavy rain or high insect activity.
Constructed from heavy-duty PVC, each Bug Ball is built to resist weather exposure but remains lightweight and portable for seasonal use. Setup is straightforward—inflate, brush on Catch EM', and hang—while ongoing care involves periodic re-coating and replacing balls if they develop punctures.
Who this is for: The Bug Ball Starter Complete Kit is intended for homeowners, gardeners, small-farm operators and anyone who needs a low-maintenance, non-chemical method to reduce biting flies and flying pests in outdoor spaces. It’s suitable for yards, poolsides, stables, orchards and similar settings where people, pets or livestock spend time and where pesticide-free control is preferred.
Q: How many Bug Balls do I need per acre?
A: Use 2–3 Bug Balls per acre for typical biting fly control; increase density in heavy-infested areas.
Q: How often should I reapply Catch EM' sticky coating?
A: Reapply every 2–3 weeks or after heavy rain to maintain trapping effectiveness.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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