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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The generator produces free chlorine from dissolved salt through electrolysis, maintaining consistent sanitizer levels without routine handling of chlorine flakes or liquids. Built-in sensors continuously monitor salt concentration and trigger alerts if levels fall outside the recommended range, so the system only runs as needed.
The briidea cell uses high-grade titanium electrodes manufactured in the USA and engineered for extended service life. That durability reduces how often you replace the cell, lowering lifetime maintenance costs while delivering steady performance across multiple seasons.
Connect the generator to your home 2.4 GHz network and manage settings from the GeniLife app to read salt and temperature values, receive alerts, and adjust output remotely. The app shows real-time status so you can resolve issues before they affect your soak.
Installation is intentionally simple—no plumbing changes or specialty tools required. Place the chlorinator in your tub, mount the controller nearby, add the recommended amount of salt, and connect to your 2.4 GHz WiFi network to begin automated operation.
Q: What pool sizes does this briidea generator support?
A: It’s designed for hot tubs, spas and swim pools up to 2,000 gallons.
Q: Does the device work with 5 GHz WiFi?
A: No — the briidea system requires a 2.4 GHz WiFi network for app connectivity.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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