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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The three witches share a controller in the center figure that powers LED color-changing faces and a 1W speaker for louder, clearer screams. A PIR motion sensor detects people approaching and activates the sound and light sequence in the chosen mode, producing an attention-grabbing effect.
Assembly requires connecting the figure segments and inserting the metal stakes into the ground; instructions and two-pronged stakes help keep the display steady. Compared with thinner plastic rods, Brightown uses thicker metal supports and twin prongs to resist tipping, making the set suitable for typical yard, lawn, and garden installation.
The battery box accepts three AA batteries for portable operation and includes a Type‑C port for continuous power via an external supply. Because the battery compartment is not fully waterproof, Brightown provides a resealable waterproof bag to keep the electronics dry; follow placement tips to maintain sensor performance and longevity.
Most lighting problems come from loose plug connections between arms and hands; double-check the small plugs at all joints. If motion activation is inconsistent, confirm the PIR sensor port is unobstructed and properly oriented, and that the battery pack is charged or the Type‑C supply is connected.
Q: Do the witches need batteries or can I plug them in?
A: They run on 3×AA batteries or via the Type‑C port with an external power supply.
Q: What if one witch head doesn't light up?
A: Check the small plug connections at the arms and hands; reseat any loose plugs.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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