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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Arctic Armor is a solid panel that stops leaves, twigs, rain and snow from entering the water. Its dense scrim construction resists tearing and the heat-sealed seams form a tight bond to limit moisture penetration and seam failure.
Blue Wave includes all necessary hardware so you won’t need extra parts: vinyl-coated cable, metal winch, and rust-resistant aluminum grommets spaced every 2 feet. The cover’s 4-foot overlap helps position it over most top rails, and the winch tightens the cable for a secure, wind-resistant hold.
Treat the Arctic Armor as a debris barrier, not a weight-bearing safety cover. Remove heavy snow accumulation with a soft-bristle broom and use a cover pump to remove standing water that gathers atop the solid surface to avoid strain on the seams and grommets.
Blue Wave backs the Arctic Armor with an 8-year limited warranty to provide peace of mind and industry-tested reliability. U.S.-based customer support and over 35 years of pool experience are available if you need help sizing, installing, or maintaining the cover.
Q: Is this cover safe to walk on?
A: No. This is a winter debris cover, not a safety cover—do not walk on it or allow it to support weight.
Q: Does the cover include installation hardware?
A: Yes. The package includes aluminum grommets, a vinyl-coated cable and a metal winch for securing the cover.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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