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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you want a simple, durable way to reduce liner wear at high-friction points and create a safer footing entering or exiting your pool, the Blue Torrent standard step mat offers a low-profile solution. Made to sit under and around ladders and along steps, this pad helps stop abrasion between metal or plastic ladder parts and the pool’s vinyl surface while delivering a textured, non-slip surface that’s easy to position and maintain.
The step mat places a protective barrier between the ladder or step hardware and the delicate vinyl liner, absorbing rubbing and cutting forces that cause premature wear. Its material resists abrasion and spreads contact pressure over a wider area, reducing focal points of stress where liners typically fail.
Yes — the Blue Torrent mat features a non-skid surface that increases traction on wet steps and around ladder bases. That textured finish helps reduce slipping when hands or feet are wet, making routine pool entry and exit more secure for swimmers of all ages.
Installation is straightforward: simply place the 36" x 48" mat where the ladder or step contacts the liner. It requires no adhesives or hardware and can be repositioned or removed seasonally for storage. Cleaning is equally simple — a rinse with pool water or light soap and hose-down keeps it serviceable.
The Blue Torrent BS 17892 comes as a 36" x 48" pad in a visible blue finish designed to match or complement many pool liners and water tones. This size covers the common footprint of residential ladder bases and step assemblies, offering broad protection without extensive trimming.
Who is this mat for: homeowners and pool managers who want a low-cost, low-effort way to extend the life of vinyl liners and reduce slipping risks around ladder and step areas. It’s well suited for residential pools with standard ladder or step configurations, seasonal pools needing temporary protection, and anyone looking to prevent liner abrasion without permanent modifications. If your pool sees regular ladder use or you’ve noticed wear where hardware contacts liner material, the Blue Torrent step mat is a practical preventative accessory that installs in minutes and performs season after season.
Q: Can the mat be trimmed to fit custom step shapes?
A: Yes. The mat can be trimmed with a utility knife to better fit unusual step or ladder footprints.
Q: Is the mat compatible with all vinyl liners?
A: The pad is designed for vinyl liners; it’s safe with most common liner materials but always test a small area if unsure.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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