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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
birdsnap® TUC is a solar-powered bird feeder with an integrated 2K camera, AI species recognition, color night vision, and a 32GB card for local and cloud recording.
This compact outdoor bird house combines seed storage, interchangeable feeding attachments, and a high-resolution camera so you can watch backyard birds live or saved. The TUC records crisp 2K video with a 155° field of view and stores footage to the included 32GB card or optional cloud. A detachable solar panel keeps the unit charged for long stretches, while IP65 weather protection lets it stay outdoors year-round. The system supports app alerts, multi-device viewing, and optional AI identification of thousands of species (subscription required).
The camera captures 2K resolution video and wide-angle stills to reveal feather detail and behavior. It also offers color night vision so low-light activity appears in color rather than monochrome.
The TUC uses a detachable solar panel with a 9.8 ft cord to supply continuous power and extend battery life. The feeder is rated IP65, so it withstands rain, wind, and snow, and the camera can be removed for indoor charging in extreme cold.
Aside from a 1.8L seed reservoir, the feeder ships with three interchangeable attachments—fruit holder, hummingbird feeder, and jelly box—so you can offer a variety of food to attract diverse visitors. The app supports four simultaneous connections so friends or family can watch together.
The TUC stores recordings to the included 32GB card (enough for thousands of short clips) and can also upload to a free or paid cloud plan. Motion detection sends app alerts when birds arrive, and family members can be invited to a shared feed.
Who is this for? The birdsnap® TUC is aimed at backyard birdwatchers, wildlife photographers on a budget, educators, and families who want an easy way to observe and share bird behavior. It suits anyone needing a weatherproof, solar-charged feeder camera with versatile feeding options and straightforward app sharing—especially those who want higher-resolution video and optional AI species identification without complex installation.
Q: Does the TUC work without Wi‑Fi?
A: Yes — it records to the included 32GB card offline; cloud upload and live streaming require network access.
Q: Is AI species identification included?
A: AI recognition is available but requires a subscription for full species ID and extended data.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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