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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Bring the backyard closer: the birdsnap TUC combines a weatherproof feeder, an upgraded 2K wide-angle camera, and solar power to capture clear live streams, photos and recordings without frequent maintenance. Designed for birdwatchers who want hands-off observation, it lets you save footage locally or to the cloud, invite family to watch, and experiment with different food attachments to lure a wider variety of birds.
The TUC records in 2K resolution with a 155° field of view for broad coverage of feeder activity. Color night vision keeps footage useful after dusk, and motion detection triggers recordings and app alerts so you don’t miss visits.
The feeder includes a 32GB memory card for many hours of short clips and supports cloud backup when connected. You can link one camera to four phones at once and invite relatives or friends to view and receive alerts from anywhere.
The TUC ships with interchangeable attachments — a fruit holder, hummingbird feeder and jelly box — plus a large 1.8L seed reservoir so you can offer varied food without daily refills. Drainage keeps seed dry and the modular design makes swapping attractors fast.
The TUC is built for outdoor use with IP65 weatherproofing and a flexible solar panel that connects via a long cord. In normal conditions the solar supply can sustain operations for months after a full charge; the camera can also be removed and charged indoors for winter storage.
Who this product suits: the birdsnap TUC is ideal for hobbyist birdwatchers, families who want shared backyard wildlife viewing, educators running nature programs, and anyone who prefers low-maintenance feeding with high-quality video documentation. It fits mounting on trees, poles, walls or fences and comes with the hardware and instructions needed for quick setup. A one-year manufacturer protection plan and 24/7 customer support are included to help with setup, species ID subscription questions or troubleshooting.
Q: Does the TUC work without Wi‑Fi?
A: Yes — it records to the included 32GB card offline and will save clips without a network connection.
Q: Can multiple people view the camera simultaneously?
A: Yes — up to four phones can connect to the same camera at once for shared live viewing.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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