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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The birdsnap® TUC is a solar-powered bird feeder with an integrated 2K camera that records live color video (day and night), stores footage on a 32GB card or cloud, and uses AI to help identify thousands of bird species.
Designed for backyard birdwatching that’s both hands-off and social, the TUC combines a large-capacity feeder, flexible mounting options and a detachable camera system. The unit streams high-resolution video with a 155° field of view, offers color night vision, and includes a 32GB memory card so you can capture thousands of short clips even without a network connection. A solar panel keeps the system running through changing seasons, while included attachments let you customize food stations to attract different bird types.
The TUC records in upgraded 2K resolution with a wide-angle 155° lens for sharp daytime footage and broad scene coverage. Color night vision preserves natural hues after dusk, so you’ll get usable footage around the clock without losing key detail.
The unit is built for outdoor use with an IP65 weatherproof rating, so rain, wind and snow won’t interrupt operation. A solar panel with a 9.8 ft cord supplies continuous power; fully charged, the system can run for months with solar support, and the camera detaches for indoor charging if needed in extreme cold.
The birdsnap app pairs with the camera to send instant bird arrival notifications and store clips locally or in the cloud. An optional subscription powers AI recognition that compares sightings to a database of over 10,000 species, and you can invite up to four phones to view a single camera simultaneously.
The TUC ships with a full set of mounting hardware and three food attachments to diversify what you offer visiting birds. The 1.8L hopper reduces refill frequency and the drainage design helps keep seed dry, while specific attachments attract fruit-eaters, hummingbirds and species that prefer jelly or suet alternatives.
Who this is for: the birdsnap® TUC is ideal for backyard birdwatchers, nature photographers, educators and families who want a low-maintenance, tech-forward way to observe birds up close. It’s also suited for anyone who wants to share live sightings with friends or study species activity over time without constant manual monitoring.
Q: Does the TUC work without Wi‑Fi?
A: Yes. It records to the included 32GB card offline and alerts resume when network returns.
Q: Is species ID included?
A: Basic detection and notifications are free; AI species recognition requires an optional subscription.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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