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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The birdsnap TUC is a weatherproof solar bird feeder with an integrated 2K camera, AI species recognition, and a 32GB card for continuous backyard bird watching and sharing.
Designed for backyard naturalists, the birdsnap TUC combines a large-capacity feeder, modular food attachments, and a high-resolution camera so you can capture close, color footage of visiting birds day and night. The unit streams 2K video with a 155° field of view, records locally to the included 32GB card, and offers cloud options and multi-user sharing. Built-in solar charging and an IP65-rated housing make it suitable for year-round outdoor use.
The TUC records in upgraded 2K resolution and uses a wide 155° lens to keep backyard activity in sharp detail. Color night vision preserves visible tones after dusk, and motion alerts trigger recordings so you don’t miss visits.
Each TUC ships with a 32GB memory card that stores thousands of short clips offline, and cloud backup is available for remote access. The camera supports up to four simultaneous mobile connections so family and friends can watch in real time.
The TUC includes interchangeable attachments — a fruit holder, hummingbird feeder, and jelly tray — letting you offer varied foods that draw a wider range of species. A 1.8L tank reduces refills, and a drainage design keeps seed dry and fresh between visits.
The TUC is built for all-season outdoor installation with an IP65 rating and an adjustable solar panel that keeps the battery charged during sunlit months. You can remove the camera for indoor charging in winter if needed.
Who this is for: The birdsnap TUC fits birders who want close-up digital keepsakes and easy sharing without complex installations. It's ideal for homeowners, educators, and gift buyers seeking a feature-rich feeder-camera combo: those who want high-resolution video, multi-food options to attract diverse species, dependable outdoor performance, and straightforward family sharing.
Q: Does the TUC work without Wi‑Fi?
A: Yes. It records to the included 32GB card offline and can operate without a network, though cloud features and AI ID need an internet connection.
Q: Is the solar panel sufficient in winter?
A: Solar helps most seasons, but in low-sun winter you can remove the camera for indoor charging to maintain performance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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