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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
birdsnap TUC is a solar-powered bird feeder with an integrated 2K camera and 32GB card that records, livestreams, and helps identify backyard birds with AI.
Designed for backyard naturalists, the birdsnap TUC combines a weatherproof feeder, adjustable solar power and a wide-angle 2K camera so you can watch birds up close around the clock. It includes a preinstalled 32GB memory card and cloud options for saving footage, plus attachments to offer different foods and attract diverse species. The unit connects to multiple phones and supports AI-driven species recognition (subscription required) to help you learn which birds visit.
The TUC captures 2K video with a 155° field of view and color night capability for detailed day and night imagery. You can livestream, view recordings, or receive motion alerts through the app, and footage is saved locally or to the cloud.
The feeder uses an external adjustable solar panel with a long cord and an internal battery so it can run continuously when exposed to sunlight. The camera and housing are built to IP65 standards to resist rain, wind and snow, and the camera can be removed for indoor charging in colder months.
birdsnap TUC ships with food attachments — a fruit holder, hummingbird feeder and jelly box — so you can offer multiple food types to entice a variety of birds. The app supports up to four concurrent phone connections and lets you invite family or friends to view, share screenshots and organize recordings.
The TUC leverages AI recognition to propose likely species from captured photos and clips; full species reports require a subscription. Storage is flexible: use the included 32GB card for local recording or opt for cloud storage to archive favorites and access them remotely.
Who this is for: birdsnap TUC suits hobbyists, backyard naturalists and families who want a reliable, weatherproof way to observe birds closely and share discoveries. It works well for users who prefer low-maintenance solar power, need clear day-and-night video, and appreciate AI tools and multiple food options to attract a wide range of species.
Q: Does the TUC work without Wi‑Fi?
A: Yes — it records to the included 32GB card without network access and can continue capturing clips offline.
Q: Is the feeder waterproof for winter use?
A: The unit is IP65-rated for rain and snow; the camera is removable for indoor charging during extreme cold.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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