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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This durable welcome mat blends practical performance with a playful look, giving you broad coverage for front doors, patios, garages, or back entrances. Made from thick natural coir fibers bonded to a sturdy vinyl base, the mat handles heavy foot traffic while keeping dirt and water from reaching indoor floors. It’s easy to maintain—simply shake or brush off debris—and the weight and backing help the mat stay put in everyday use.
The course coir fibers act like nature’s scraper, removing mud, grit, and moisture from shoes before those particles reach your interior floors. The vinyl backing forms a moisture-resistant layer so water and dirt do not soak through to subfloors or carpets. Together these features reduce time spent cleaning entryways and help preserve flooring surfaces.
Yes—the BIRDROCK HOME doormat is built for both sheltered outdoor spots and indoor entryways. Coir tolerates regular foot traffic and exposure to dampness when paired with the vinyl backing, but avoid leaving it in constantly saturated conditions to prolong life. For best durability, place under an awning or on a covered porch.
Maintenance is straightforward: shake, beat, or brush the mat to remove trapped debris, and let it air dry if damp. For heavier deposits, a firm brush dislodges embedded grit; avoid pressure washing which can damage natural fibers. Regular light cleaning keeps the coir looking neat and working efficiently.
At 24 x 36 inches and weighing 7.6 pounds, this oversized mat covers wide thresholds and resists slipping under normal conditions. The vinyl backing improves grip on flat surfaces, but a non-slip rug pad can be added on smooth indoor flooring for extra stability. Its larger footprint also reduces the need for multiple mats at busy doors.
Who is this for: The BIRDROCK HOME "Wipe Your Paws" doormat is ideal for homeowners and renters who want a hardworking, stylish welcome mat for wide entryways, porches, or garages. It suits busy households with kids or pets, anyone wanting to reduce tracked-in dirt, and those who prefer low-effort maintenance paired with a friendly aesthetic.
Q: Can I leave this doormat outside in the rain?
A: It tolerates occasional wetness thanks to the vinyl backing, but avoid leaving it constantly saturated; a covered porch is best for longer life.
Q: How do I clean the coir doormat?
A: Shake or beat outdoors, brush with a stiff broom for stubborn dirt, and air dry if damp before returning to use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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