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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This BIRDROCK HOME Outdoor Pouf Ottoman blends artisan hand‑knitting with a weather‑resistant outer shell and lightweight bead bag filling to create a flexible seating and styling solution for patios, porches, living rooms, and other casual areas. The 20" diameter by 16" height gives it a comfortable low profile for feet or sitting, while its 9‑pound weight makes it easy to move where you need it. The brown tone pairs well with boho, coastal, or neutral schemes and the waterproof outer material helps the pouf tolerate occasional outdoor use.
The pouf uses a water‑resistant, hand‑knitted exterior engineered to stand up to damp conditions and light exposure. It’s not intended for permanent outdoor placement under harsh sun or heavy storms, but it performs well on covered patios and porches or when brought inside after wet weather.
The interior contains bead bag filling that conforms to body weight for a soft, cushioned feel suitable for resting feet or a casual seat. The low profile (16" high) makes it ideal for relaxing on sofas, around coffee tables, or beside lounge chairs while the structure retains shape for repeated use.
At roughly 9 pounds, this pouf is simple to carry from room to room or reposition on a patio. Routine care is straightforward—wipe clean with a damp cloth—and the wipeable surface helps manage spills and dirt without complicated laundering.
The neutral brown hand‑knit exterior and casual silhouette suit bohemian, coastal, minimalist, and rustic decors. Use it as a textural accent to soften outdoor lounge sets, add a grounded tone to light living rooms, or create an informal seating cluster on a covered porch.
Who is this for: The BIRDROCK HOME Outdoor Pouf Ottoman is a good choice for people who want a moveable, relaxed seating option that looks handcrafted and handles occasional outdoor use. It fits homeowners or renters seeking an affordable accent piece that functions as a footrest, extra seat for guests, or soft surface for casual living spaces. If you need a permanently weatherproof, year‑round outdoor cushion, consider a fully outdoor‑rated alternative; this pouf excels when used on covered patios or moved inside after rain.
Q: Is this pouf fully weatherproof for outdoor use?
A: It has a water‑resistant outer layer suitable for covered outdoor areas, but it’s not rated for constant exposure to heavy rain or sun.
Q: What are the dimensions and weight of the pouf?
A: The pouf measures 20" diameter by 16" height and weighs about 9 pounds.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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