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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
BIRDROCK HOME's "Hope You Like Dog Hair" doormat is a handmade, natural-fiber welcome mat sized 18 x 30 inches that adds personality while trapping dirt and moisture at your doorway.
This playful doormat blends rustic texture with a cheeky message to greet visitors and help keep floors cleaner. Handcrafted from sturdy natural fibers, it’s built for everyday use at front doors, back entrances, porches, and mudroom thresholds. The compact 18 x 30" footprint fits most standard doorways and the heavy 4.5-pound construction helps the mat stay put under foot traffic.
The mat’s dense natural fibers are woven to scrape soil and catch moisture from shoes, reducing what gets tracked inside. Because it’s handmade and weighted, it resists shifting and performs well in entryways with regular comings and goings.
This doormat is designed for covered outdoor areas and indoor entryways. It handles porch and patio locations shielded from direct rain; for exposed outdoor setups, occasional drying and shaking are recommended to prolong life.
Routine upkeep is simple—shake or beat the mat to remove embedded dirt, then let it air out. For heavier accumulation, use a stiff brush to lift debris; avoid machine washing to protect the natural fibers.
The witty message and organic texture make it a charming, practical present for anyone with dogs who appreciates humor and functional home accents. It’s an easy way to add personality to an entry while offering everyday utility.
Who is this for? If you want a small but sturdy welcome mat that signals a pet-friendly home, adds rustic charm, and helps reduce tracked-in dirt, this BIRDROCK HOME handmade doormat fits the bill. It’s ideal for dog owners, renters, and homeowners seeking an entry accent that is both decorative and practical. Place it at any standard doorway—front, back, or mudroom—and enjoy a low-maintenance, personality-filled first impression.
Q: Is this mat safe for use on smooth floors?
A: Yes — its 4.5-pound weight and woven texture reduce slipping, but use a non-slip pad on very slick surfaces for extra stability.
Q: How do I clean pet hair and dirt from the mat?
A: Shake outside and brush to lift debris; a vacuum or lint roller helps remove pet hair quickly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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