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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
BIRDROCK HOME Layered Welcome Mat is an 18 x 30 natural coir doormat with a vinyl backing designed to scrape debris, resist moisture, and keep entryways cleaner.
This tough, weather-ready welcome mat combines natural coconut coir fibers with a non-slip vinyl backing to give your front door an attractive, functional barrier against mud, sand, and snow. The layered, dense bristles are engineered for outdoor use while remaining easy to maintain — shake, sweep, or vacuum to refresh it. Sized at 18" x 30" and weighing about 4.5 pounds, it fits standard entryways and stays in place thanks to its adhesive-style backing.
The coir fibers come from coconut husks, which are naturally resilient to moisture and salt exposure. The vinyl-backed underside prevents water migration to the floor and keeps the mat from sliding underfoot. While it tolerates outdoor elements, occasional shelter from direct rain and sunlight will extend its lifespan.
Maintenance is straightforward: shake it out, sweep, or run a vacuum over the surface to remove trapped dirt. For more thorough cleaning, take the mat outside and give it a firm shake or beat it to dislodge debris. Avoid saturating the coir with water; let it dry completely if it gets wet.
The vinyl backing acts like an adhesive grip that reduces slipping on common outdoor surfaces such as wood, concrete, and tile. It also creates a moisture barrier so water and grime are less likely to reach your threshold. For added safety on very smooth surfaces, use a compatible non-slip rug pad underneath.
At 18" x 30", this mat covers a typical single-door entry and offers enough surface for multiple shoe scrapes. The layered coir construction produces robust bristles that trap dirt without requiring a large footprint. Its 4.5 lb weight keeps it from flipping while remaining easy to move when needed.
Who is this for: The BIRDROCK HOME Layered Welcome Mat is ideal for homeowners, renters, and small business owners who want a natural-looking, durable doormat that efficiently removes outdoor debris. It’s especially well suited for coastal or wet climates where salt and moisture resistance matter, and for anyone who prefers low-maintenance, eco-friendly materials that blend with rustic or modern entryway decor.
Q: Is the BIRDROCK HOME doormat safe for hardwood floors?
A: Yes — the vinyl backing reduces slip and moisture transfer, but use a protective pad if concerned about long-term contact with delicate wood finishes.
Q: Can I leave this mat outside in heavy rain?
A: It tolerates moisture but is best placed under a covered entry; prolonged direct rain and sun exposure will shorten its lifespan.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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