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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
BioGuard Erase Iron Stain Remover is a concentrated treatment that removes iron stains and restores pool and concrete surfaces without harsh scrubbing.
If rust-colored streaks or brown spots have discolored your pool, deck, or plaster, this two-pack of BioGuard Erase (1.75 lb each) offers a targeted chemical solution to lift iron deposits and improve surface appearance. The formulation is created for pool owners and property caretakers who want an effective, straightforward approach to iron staining without aggressive mechanical abrasion. Use it as a spot treatment or for broader affected areas depending on stain severity.
Erase works by chemically reacting with iron and other metal precipitates, converting them into soluble forms that can be removed from the surface or filtered out of the water. The product is concentrated so a small amount treats localized stains, while larger applications can address widespread discoloration. Follow label directions for application, dwell time, and rinsing to ensure safe, effective results.
Use BioGuard Erase when you see visible brown, orange, or yellow staining that points to iron or metal buildup rather than typical organic fouling. It targets metal stains specifically, whereas oxidizers and general-purpose cleaners address organic contaminants and bacteria. If metal tests indicate elevated iron or if stains persist after standard maintenance, Erase is the targeted next step.
Read the product label for detailed mixing, application, and safety steps. Typically, you pre-wet or dampen the stained area, apply the measured product, allow the chemical to act for the recommended time, then rinse or vacuum the removed residue. Use protective gloves and eyewear, keep the area well-ventilated, and avoid using on finishes that the label warns against.
BioGuard Erase is formulated for pool finishes and other masonry surfaces that commonly show iron staining, including concrete decks, plaster, and similar materials. It’s especially useful after well-water fills, metal equipment corrosion, or seasonal discoloration that leaves visible metal staining. Avoid use on delicate or untested surfaces unless a spot test proves safety.
Who is this for: BioGuard Erase Iron Stain Remover is intended for pool owners, maintenance professionals, and property managers who need a specialized metal stain treatment that restores surface appearance without heavy abrasion. It’s for those who’ve verified metal staining, want a concentrated 2-pack for repeated or larger treatments, and are comfortable following label instructions and safety precautions. If you prefer a non-chemical or routine sanitizing approach, consider testing and consulting a pool professional first.
Q: Can I use Erase on any pool finish?
A: Test an inconspicuous spot first. It’s formulated for plaster and concrete; avoid finishes the label warns against.
Q: How long until stains fade after application?
A: Stains may lighten within hours; full results depend on severity and may require repeated treatments.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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