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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Bigroof 15ft patio umbrella is an extra-large, double-sided outdoor sunshade with a crank lift, included weighted base, and UV-resistant Terylene fabric for long-lasting backyard coverage.
This oversized market umbrella creates expansive shade for patios, decks, poolside seating, and commercial outdoor areas. Built with a powder-coated steel frame, 12 rust-resistant ribs, and a breathable 100% Terylene polyester canopy rated UPF50+, it balances size with practical features like a user-friendly crank, ventilation at the top, and clear installation measurements.
When fully open the canopy covers roughly 135 square feet, sized at 15 feet by 9 feet, making it suitable for large dining sets, lounges, or multi-chair arrangements. Its rectangular footprint gives versatile coverage for tables, sunbeds, or a compact café setting.
The cover is made of high-quality Terylene polyester, engineered to resist fading and repel water while remaining breathable. Its UPF50+ rating offers strong sun-blocking performance for comfortable shade without making the space feel stifling.
The umbrella ships with a cross base, a heavier umbrella base plate, two sandbag anchors and a protective cover to help secure it. For safe, reliable setup, the sandbags should be filled (not included) — each requires about 66–100 lbs of sand for recommended stability.
A simple crank lift mechanism makes opening and lowering the large canopy straightforward and smooth, even for a single person. Routine care is minimal — keep the canopy closed in bad weather, wipe the frame and fabric as needed, and contact Bigroof for missing parts or support.
Who is this for: The Bigroof 15ft double-sided patio umbrella suits homeowners who want broad, shaded outdoor space without installing a permanent structure, and small businesses looking for a portable, heavy-duty market umbrella option. It’s ideal for pool decks, large patio dining setups, restaurant patios, and backyard gatherings where strong UV protection and easy operation are priorities.
Q: Does the base come filled?
A: No, the package includes base plates and two sandbags; sand must be added. Each sandbag should hold about 66–100 lbs for best stability.
Q: What are the pole dimensions and table hole requirements?
A: Umbrella pole diameter is 1.9" and base pole is 2.1". Ensure table umbrella holes exceed these sizes for a proper fit.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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