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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The integrated 5200mAh battery charges via USB-C in about four hours and supports uninterrupted use for typical durations of 6–10 hours depending on brightness and timer settings. An on-board LCD shows remaining battery so you can plan recharges before light runs low.
Controls are simple: a touch-sensitive switch powers the puck and steps through three timer choices—3, 6, or 10 hours—so you can automate daily light cycles without an external timer. The display and tactile control make it easy to set and confirm the schedule even in low-light spaces.
Yes—installation is versatile. Use the magnetic base for quick attachment to metal surfaces or the included wall mount which offers 360° horizontal rotation and 40° vertical tilt to direct light precisely where plants need it. The cordless design removes cable clutter, letting you place pucks in tight or elevated locations.
The OG03C outputs a full spectrum at 4000K with a CRI of 98, closely matching natural daylight for accurate color rendering. At recommended close mounting heights it provides strong PPFD for seed starting, vegetative growth, and flowering in small-scale setups or supplemental fixtures.
Q: How long does the battery last on one charge?
A: Expect about 6–10 hours per charge depending on brightness and timer use; recharges in roughly 4 hours via USB-C.
Q: Can I mount the puck on nonmetal surfaces?
A: Yes — use the included wall mount for secure attachment and 360° horizontal rotation with 40° tilt.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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