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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Bamboo Accents 12" Adjustable Bamboo Fountain Kit is a ready-to-install Tam Vong bamboo spout with an included submersible pump that produces a pronounced waterfall effect for bowls, basins and small water gardens.
This compact kit delivers strong visual movement and a richer water sound than narrow-stream bamboo spouts, while letting you customize height and angle to suit your container. Made from hand-selected Tam Vong bamboo, the kit is built for outdoor or indoor decorative water features; the package includes the bamboo spout assembly and a quiet pump so you only need to supply a container or basin.
The 12" spout is sized to let water fall farther and in a broader sheet compared with thin-stream designs, producing clearer sound and noticeable motion. The wider drop increases splash and sound volume without extra equipment.
Yes — the kit includes adjustable bamboo components so you can change angle and height to suit containers from roughly 10" to 18" in diameter. Adjustments let you tone down splash or increase drama depending on your design goals.
The spout is crafted from Tam Vong bamboo chosen for strength and resistance to splitting, which improves longevity in wet installations. A compact submersible pump is supplied for quick setup and quiet operation; decorative container, rocks and basin are not included.
The fuller waterfall sound is effective at blending with or softening nearby traffic and neighborhood sounds, adding a calming water presence to outdoor patios or indoor spaces. Use it in a garden bowl, tabletop basin, small pond, or on a covered patio for ambient sound and movement.
This kit is for someone who wants an easy-to-install decorative water feature with a noticeable waterfall effect without custom fabrication. It suits gardeners, small-space landscapers, and homeowners seeking ambient water sound on patios or in tabletop arrangements. The pump-included package and durable Tam Vong bamboo make it a practical option for DIY water displays — simply choose a container in the recommended size range and set the spout to your preferred angle.
Q: Is the pump included and what power does it need?
A: Yes, a quiet submersible pump is included. It runs on standard household power; check the included pump label for voltage and wattage details.
Q: What container size works best with the 12" spout?
A: Best results are with containers about 10"–18" in diameter to achieve the intended waterfall appearance and sound.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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