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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These 2-tier spa stairs combine a low profile footprint with wide, textured treads so you can enter and exit a portable or built-in hot tub with steadier footing. Built from weather-resistant plastic and finished in black, the steps resist outdoor wear and are simple to rinse clean after use around pools, patios, decks, and inflatable spas. At approximately 28" W x 23" D x 15.75" H, the unit fits beside most spa cabinets without blocking access or taking up excessive space.
The two-step design reduces the vertical gap between ground level and the spa edge, lowering the need to climb and helping users maintain balance. Wide platform surfaces include textured non-slip treads to improve contact even when wet.
The steps are made from durable, weather-resistant plastic intended for repeated outdoor use. The black finish resists fading and the smooth surfaces rinse clean, helping prevent mildew buildup when maintained properly.
With compact dimensions of about 28" wide, 23" deep, and 15.75" high, the stairs are sized to tuck next to standard spa skirts and portable units. The 2-step profile is intended to accommodate varied spa rim heights while keeping the unit unobtrusive.
Maintenance is straightforward: rinse or wipe the steps after use, and periodically clean with mild detergent to remove oils and debris. Avoid harsh solvents or abrasive tools to preserve the textured surface and color finish.
Who is this for? Backyard Expressions Hot Tub Steps are aimed at homeowners and renters who use portable or built-in hot tubs, inflatable spas, and poolside setups and want a simple, low-maintenance way to improve entry and exit. They suit families, older users, and anyone seeking a compact, stable stepping solution for outdoor relaxation areas without modifying the spa itself.
Q: What are the dimensions of the Backyard Expressions hot tub steps?
A: Approximately 28" W x 23" D x 15.75" H, designed to fit beside most standard hot tubs and spa cabinets.
Q: Are the steps slip-resistant for wet conditions?
A: Yes. Each step has textured non-slip treads to improve traction around wet spa and pool areas.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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