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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Backontro artificial grass turf is a realistic, weather-resistant 3ft x 5ft outdoor rug that instantly converts balconies, patios, or small lawns into evergreen, low-maintenance green space.
Replace time-consuming mowing and watering with a synthetic lawn that looks natural while standing up to heavy foot traffic and changing weather. This 3x5 ft astroturf rug is constructed from PE and PP fibers with a sturdy plastic-backed base and pre-punched drainage holes, so it drains quickly and stays comfortable for kids and pets. The four-tone blade coloring creates depth and a lush visual even from a distance, making it a practical decorative and functional solution for urban outdoor living.
The Backontro turf is manufactured from UV-stable polyethylene and polypropylene fibers combined with a reinforced backing that resists wear. It’s designed to maintain color and texture against sun exposure, frequent use, and routine cleaning without crumbling or fading.
Maintenance is minimal compared with natural lawns: occasional rinsing and light brushing keep the pile upright and free of dust and debris. No mowing, fertilizing, or irrigation systems are needed, which saves time and reduces water usage.
The turf features a non-abrasive surface and permeable backing suitable for play areas or pet zones; the latex anti-slip layer helps it stay put on smooth surfaces. It works well on patios, balconies, rooftop terraces, pool surrounds, or indoor staging areas where a natural green look is desired.
Installation is straightforward—roll out the rug, trim if necessary, and position. The product comes in standard sizes like 3ft x 5ft and also supports custom cutting for bespoke spaces, allowing you to fit irregular or small areas without professional help.
Who is this for: Backontro’s 3x5 ft artificial grass rug is ideal for apartment dwellers, homeowners with small patios, event planners, and retail displays seeking a maintenance-free green surface. It’s also a practical pick for families and pet owners who want a soft, durable outdoor carpet that keeps an evergreen appearance without the upkeep of natural grass.
Q: Can this turf be used on a balcony with a planter?
A: Yes. The turf’s drainage holes prevent puddles and the anti-slip backing keeps it stable under planters and light furniture.
Q: How do I clean spills or pet messes?
A: Rinse with water and mild detergent for stains, then blot. For pet waste, remove solids first, hose down, and air dry.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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