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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Astfys Big Carpet Rake is a heavy-duty, detachable carpet comb with steel teeth and an adjustable long handle designed to lift carpet fibers, remove pet hair, and restore pile quickly.
Whether you have shag rugs, synthetic fur, or high-pile carpets, this tool helps bring fibers back to life without a vacuum. Built from composite iron with a 25 cm wide head and 1.29 in teeth, the rake reaches deep into loose piles to fluff, detangle and collect hair. The head detaches for handheld work, while the four-piece extendable pole lets you work upright to protect your back and knees.
The rake's evenly spaced steel teeth penetrate into the pile and lift fibers from the root, reorienting flattened strands and encouraging a fuller appearance. Repeated light pulls across the surface revive crushed areas and reduce matting without aggressive scraping.
Yes — the steel-toothed design is effective at gathering pet fur and de-tangling matted sections. The detachable head is especially useful for close work around pet beds, stairs, and upholstery where loose hair accumulates.
The rake includes a four-piece pole that assembles to a comfortable length for most users, reducing bending and pressure on the lower back. The extended handle helps you clean larger areas standing upright, and you can shorten it for targeted handheld work.
This rake is designed for coarse fabrics, long piles, synthetic fur, and other loose-pile carpets and rugs. Avoid forcing the tool on very delicate or tightly woven carpets to prevent fiber damage.
Who this tool is for: Homeowners with high-pile or shag carpets, pet owners dealing with embedded fur, and people who prefer a simple, manual way to refresh rugs without chemicals or bulky machines. It suits anyone who wants a lightweight, durable rake for occasional deep fluffing, routine hair removal, or targeted spot care. The detachable head and adjustable pole make it useful for stairs, upholstery touch-ups, and full-room maintenance.
Q: Is the Astfys carpet rake safe for shag rugs?
A: Yes, for most shag and loose-pile rugs use light pulling motions; avoid excessive force on delicate or tightly woven fibers.
Q: Does the handle length adjust for tall users?
A: The rake includes four pole sections so you can assemble a comfortable extended length to reduce bending.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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