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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This rectangular sun shade from Artpuch is made from high-density polyethylene (HDPE) fabric infused with UV-resistant particles and fitted with stainless steel D-rings for secure mounting. Sized at 10 by 13 feet in dark grey, the sail is intended for patios, decks, gardens, pool areas and other outdoor spaces where sun protection and ventilation matter. The material resists fading and tearing, drains to avoid pooling, and the lightweight weave helps disperse wind loads when installed with a recommended 30-degree pitch.
The fabric contains UV-stable additives that reduce harmful UV exposure and lower direct sunlight. Artpuch rates the material to block roughly 95% of UV rays under normal conditions, and the breathable weave helps reduce trapped heat beneath the canopy.
For reliable drainage and wind performance, install corners at different heights to create a 30-degree angle on at least one corner. The sail includes stainless steel D-rings; measure anchor points when stretched and leave 1.5–2 feet of spare length for hardware. The product is sold without a hardware kit, so choose anchors suited to your mounting surface.
The breathable HDPE construction reduces wind strain by letting air pass through, which minimizes flapping and stress on attachment points. Routine maintenance is simple: rinse with a hose, brush away debris, and store flat in severe weather to prolong lifespan.
Artpuch offers tailored sizing to fit small balconies through large patios; provide exact measurements for a custom sail. Expect a manufacturing tolerance of about ±4 inches, and follow the seller’s guidance for measuring between D-rings when the fabric is stretched.
Who is this for: The Artpuch 10' x 13' shade sail is suited to homeowners, renters with permission to anchor outdoor hardware, small business patio owners, and anyone seeking a breathable, UV-blocking canopy that balances sun protection with airflow. It’s ideal when you need a durable, dark-grey rectangular cover for lounging, dining or shading play areas—paired with a separate hardware kit matched to your mounting surface.
Q: Does the hardware kit come with the sail?
A: No, the hardware kit is sold separately. Measure anchor distances and choose corrosion-resistant fittings for your surface.
Q: How do I clean the Artpuch shade sail?
A: Rinse with a hose, use mild detergent for spots, brush gently, then air-dry. Store indoors in severe weather.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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