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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The reel is engineered to accommodate up to 125 feet of 5/8-inch garden hose; it is sized for common residential hoses so you can store long runs without crowding. Capacity depends on hose wall thickness and how evenly you wind it, but the reel’s drum and frame have enough clearance for typical 5/8" models.
The unit ships with a 3.9-foot leader hose and a brass connector so you can attach the reel directly to an outdoor spigot without hunting for adapters. The short leader hose sits at the drum’s center and provides a leak-resistant, simple connection that keeps the main hose free to coil and uncoil smoothly.
The compact 13.6" x 15" x 11.9" footprint mounts flush to walls or posts to clear yard and patio floors. Mounting it on a fence, shed wall, garage exterior, or under an eave keeps hoses out of walkways and reduces tripping hazards while making watering tools readily accessible.
The reel includes a removable storage basket that neatly holds nozzles, connectors, gloves, and small tools so you don’t need a separate bin. Keeping frequently used accessories attached to the reel saves time and reduces clutter when moving between tasks.
Q: Can this reel be mounted on any wall material?
A: Yes, it can be mounted on wood, masonry, or sturdy posts—use appropriate anchors or lag bolts for the surface.
Q: Is the leader hose replaceable if needed?
A: Yes, the 3.9 ft leader hose and brass connector can be replaced with standard fittings if you prefer a different length or replacement.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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