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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Whether you’re checking a private well, a new rental, or household plumbing, this compact kit gives a rapid visual readout for bacterial contamination without lab visits. The AquaVial system uses ready-to-use test tubes and a simple color chart to reveal contamination down to 1 CFU/ml, making it a practical option for homeowners, contractors, and field professionals who want a quick, on-site indication of microbiological safety.
Testing takes only a few minutes of hands-on time and requires no special training. Collect a sample, pour it into a provided vial, and wait for the color to develop; results are interpreted using the included color chart.
AquaVial is formulated to detect very low levels of bacteria, making it suitable for early detection of contamination. While not a substitute for certified laboratory analysis when legal or medical confirmation is required, the kit reliably flags samples that need further professional testing.
The kit is versatile and designed for a range of household and light-commercial applications. It’s intended for screening water from wells, taps, showers, RVs, pools, hot tubs, and other on-site sources where microbial monitoring is helpful.
Results are shown through an obvious color change and interpreted with the included reference chart. A yellow result indicates no detectable coliforms; pink indicates the presence of E. coli or coliform bacteria and signals the need for follow-up.
Who is this for? AquaVial fits homeowners, landlords, real-estate inspectors, maintenance technicians, and outdoor enthusiasts who need a fast, affordable screening tool to detect bacterial contamination. It’s ideal for anyone who wants a simple, on-site bacterial check before taking action or commissioning formal lab testing, and for professionals who need a portable, reliable indicator to prioritize further investigation.
Q: How fast do AquaVial test results appear?
A: Color development is visible within the prescribed incubation time; follow the included instructions for exact wait times, typically within hours.
Q: Can I rely on AquaVial instead of a lab test?
A: AquaVial is a sensitive screening tool; use it to detect possible contamination, but obtain laboratory confirmation for legal, medical, or treatment decisions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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