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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Aquascape's UltraKlean 3500 is a sponge-free biological pressure filter with an integrated 28W UV clarifier designed to deliver clear, healthy pond water for systems up to 3,500 gallons.
Engineered for both new installations and retrofits, the UltraKlean 3500 combines mechanical and biological filtration in a compact pressure-housed unit so you can place it out of sight while maintaining easy access for servicing. Its sponge-free layout reduces clogging and routine maintenance, while the included high-output T5 28 watt UV clarifier controls suspended algae and helps keep water clear. Rated for flows up to 5,200 gallons per hour, this unit supports medium to large backyard ponds and water features with reliable performance and a 3-year limited warranty.
The system couples mechanical straining and biological media to remove solids and foster beneficial bacteria that break down waste. The built-in UV clarifier neutralizes free-floating algae and certain microorganisms, improving water clarity without harsh chemicals.
Maintenance is straightforward because the design avoids traditional sponges that trap debris and need frequent cleaning. Periodic rinsing of the mechanical chamber and exchanging or rinsing biological media as recommended will keep performance steady, and the UV lamp should be checked annually for output.
The UltraKlean 3500 is a pressure filter, so it can sit above ground level and connects to standard PVC or flexible plumbing for return and intake lines. Its compact, weather-resistant housing allows installation close to the pond or buried with easy access, and it works with most pond pumps up to the rated flow.
The filter is built for steady performance in backyard applications and supports ponds up to 3,500 gallons (13,000 liters). Aquascape backs the product with a 3-year limited warranty for part or manufacturing coverage, giving added confidence to homeowners and installers.
Who is this for: The UltraKlean 3500 is aimed at homeowners, landscapers, and pond installers who need a low-maintenance, high-capacity filtration solution for medium to large backyard ponds and decorative water features. It suits projects where out-of-sight installation is preferred, where robust biological filtration is required, and where an integrated UV clarifier to reduce green-water issues is desirable. If you want a compact pressure filter that minimizes routine cleaning while supporting healthy pond ecosystems, this model is a practical choice.
Q: What pond size does the UltraKlean 3500 handle?
A: It’s designed for ponds up to 3,500 gallons (13,000 liters) with flows up to 5,200 GPH.
Q: Does the unit include UV and bio media?
A: Yes — it ships with a 28W T5 UV clarifier and Aquascape UltraKlean bio media included.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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