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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Aquascape Cold Water Beneficial Bacteria is a concentrated, cold-tolerant microbial treatment that helps maintain clearer pond and water-feature water when temperatures fall below 50°F.
Designed for cooler seasons, this 32 oz (946 ml) formula contains cold-active bacterial strains and supportive micronutrients to keep biological processes moving when ordinary treatments slow down. With a high concentration of live cultures (1.5 billion CFU per ounce) and an easy pump-top dispenser that doses precisely, it reduces manual winter maintenance and helps control sludge and organic buildup in backyard ponds, koi systems, and decorative water features.
These strains are selected to remain active at lower temperatures so natural decomposition and nutrient cycling continue during chilly months. That ongoing microbial activity limits organic accumulation and helps preserve water clarity when typical bacteria go dormant.
The bottle includes a pump-top for controlled, mess-free administration; a single pump treats a measured volume so dosing is straightforward. Regular, scheduled applications maintain beneficial populations without guesswork.
The formulation is non-toxic and designed to be safe for koi, goldfish, aquatic plants, household pets, and visiting wildlife when used as directed. It includes vitamin B and marigold extract to support fish coloration and condition without introducing harmful chemicals.
The concentrated formulation (1.5 billion CFU per ounce) delivers long service from a single 32 oz bottle; used correctly, it provides economical coverage for seasonal maintenance of small backyard ponds up through larger landscape features. Both professional installers and hobbyists rely on it for dependable cold-season support.
Who is this for: Aquascape Cold Water Beneficial Bacteria is intended for pond owners and landscape professionals who want to reduce winter maintenance and protect water clarity in cooler climates. If you manage a koi or goldfish pond, a decorative water feature, or a large landscape system and need a safe, easy-to-use microbial booster that keeps biological processes active below 50°F, this product is designed for your needs.
Q: Can I use this product when water is under 50°F?
A: Yes. It’s formulated to remain active and support biological processes in water colder than 50°F.
Q: Is this treatment safe for koi and aquatic plants?
A: Yes. The non-toxic formula is safe for koi, goldfish, aquatic plants, pets, and wildlife when used as directed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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