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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Apipi inserts add approximately one pound of concentrated weight to each pillow, lowering the chance of cushions being lifted by wind. Their flat, low-profile construction keeps the weight close to the cover’s center so pillows sit more securely on outdoor furniture.
The inserts were designed to be versatile: they slide into many common sizes and shapes, including 16x16, 18x18 and 20x20 covers, and work with square or rectangular cushions. Because the insert is thin and flexible, it adapts to a range of cover openings and pillow thicknesses.
Installation is quick: unzip the pillow cover, place the Apipi insert inside, position it where you want the weight, and zip the cover closed. The inserts are removable for spot cleaning, seasonal storage, or swapping between covers.
Constructed from tough Oxford fabric with securely stitched inner pockets for the iron blocks, the inserts are built for regular outdoor use. While not waterproof, the durable shell resists abrasion and holds the weights securely, making them suitable for patios, decks and covered outdoor areas.
Q: How much weight does each insert add?
A: Each Apipi insert adds about 1.0 pound of weight to a pillow to improve stability and reduce movement.
Q: Can I remove the inserts to wash my pillow covers?
A: Yes. The inserts are removable so you can take them out before laundering covers or for offseason storage.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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