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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Altovexis telescopic pool rescue hook is a lightweight fiberglass lifesaving pole that extends from 4 to 15 feet to reach, grab, and assist people in water emergencies.
Designed for pools, boats, beaches, and lakes, this emergency rescue pole combines visibility, strength, and compact portability. The fiberglass shaft keeps weight low while resisting corrosion, and the steel-wire rope loop with a rubber sleeve gives a secure grabbing point. Because it collapses small for storage and extends quickly for use, it’s a practical piece of safety equipment for community pools, private backyards, marinas, and lifeguards.
Adjustable length lets you customize reach from a compact 4-foot size up to 15 feet to safely reach victims without entering the water. The telescoping sections lock firmly in place to maintain rigidity during a reach or pull.
The pole uses durable fiberglass for a strong yet lightweight shaft and a steel wire rope loop with a protective rubber sleeve for a dependable grabbing surface. These choices reduce corrosion risk and improve handling in wet conditions.
Yes — the telescoping design collapses to a compact length for tidy storage in pool sheds, boat lockers, or trunks. Its light weight and simple twist-lock mechanism make it quick to deploy and convenient to carry to different locations.
This tool is versatile enough for backyard pools, community swim facilities, docks, marinas, beaches, and boats. It’s intended as an aid to reach and assist people from shore or vessel without entering the water yourself.
Who this is for: The Altovexis 4–15ft Telescopic Pool Rescue Hook suits pool owners, lifeguards, marina staff, boaters, and community facility managers who want a reliable, portable reaching tool. It’s a practical addition to any safety kit where quick, non-entry assistance could prevent a situation from becoming worse. While it is not a substitute for trained rescue personnel or rescue buoys, it’s a compact, affordable tool that improves reach and response capability in many aquatic environments.
Q: How long does the Altovexis pole extend to?
A: It telescopes from 4 feet up to 15 feet, adjustable to several intermediate lengths.
Q: Is the rescue hook suitable for saltwater use?
A: Yes. The fiberglass pole resists corrosion and the steel wire loop is protected by a rubber sleeve for marine conditions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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